At km8, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming a positive experience — never a problem.
Responsible gaming means enjoying online casino games, sports betting, bingo, and slots as a form of entertainment — not as a way to make money or escape personal problems. At km8, we take our duty of care seriously. We are not just a gaming platform; we are a community of Filipino players who deserve a safe, fair, and transparent environment.
Problem gambling can affect anyone, regardless of age, income, or background. The good news is that with the right tools and awareness, it is entirely preventable. km8 has built a comprehensive responsible gaming framework that gives you full control over your gaming activity at all times.
In the Philippines, the legal age for casino-style gambling is 21 years old, as mandated by PAGCOR regulations. km8 strictly enforces this requirement. Every player who registers on km8 must verify their age through our KYC (Know Your Customer) process before they can deposit funds or play any real-money games.
We use government-issued identification — such as your PhilSys National ID, passport, or driver's license — to confirm that you are 21 or older. Accounts found to belong to underage players are immediately suspended and all funds are returned. There are no exceptions to this rule.
If you are a parent or guardian, we strongly encourage you to use parental control software to prevent minors from accessing online gambling platforms. Talk openly with young people in your household about the risks of gambling.
Problem gambling does not always look the same for everyone. It can develop gradually, and many players do not realize there is an issue until it has already affected their finances, relationships, or mental health. Here are some warning signs to watch out for:
If you recognize any of these signs in yourself or someone you care about, please do not wait. Reach out to km8 support or use the self-exclusion tools described below. You can also contact PAGCOR's responsible gaming hotline for confidential assistance.
km8 provides a full suite of responsible gaming tools that you can activate at any time through your account settings or by contacting our support team. These tools are free, immediate, and confidential.
Set daily, weekly, or monthly deposit caps to keep your spending within a budget you are comfortable with. Limits take effect immediately when reduced.
Set a maximum session duration. When your time is up, km8 will notify you and log you out automatically so you can take a break.
Take a short break from gaming for 24 hours, 7 days, or 30 days. During a cool-off, you cannot log in or place bets on km8.
Permanently or temporarily exclude yourself from km8 for a period of 6 months, 1 year, or indefinitely. Self-exclusion cannot be reversed during the chosen period.
Cap the maximum amount you can lose in a given period. Once your loss limit is reached, km8 will prevent further play until the period resets.
Receive periodic on-screen reminders showing how long you have been playing and your net win/loss for the session, keeping you grounded and aware.
Self-exclusion is one of the most powerful tools available to players who feel their gambling is getting out of control. When you self-exclude from km8, your account is immediately suspended. You will not be able to log in, deposit, or place bets for the duration of your chosen exclusion period.
To activate self-exclusion, go to your km8 account settings under "Responsible Gaming" and select "Self-Exclusion," or contact our support team directly at [email protected]. Our team will process your request within 24 hours. During self-exclusion, km8 will also suppress all marketing communications to your registered email and phone number.
We strongly encourage players who self-exclude from km8 to also consider registering with PAGCOR's national self-exclusion program, which covers all PAGCOR-licensed gaming operators in the Philippines. This provides a broader layer of protection across multiple platforms.
Problem gambling does not only affect the player — it affects families, relationships, and communities. If you are concerned about a family member or friend who may have a gambling problem, km8 encourages you to seek support. You can contact our responsible gaming team to discuss options for third-party exclusion requests, where a family member can request that a player be excluded from km8 under specific circumstances.
Open, non-judgmental conversations are often the first step toward recovery. Let your loved one know you are there to support them, not to judge them. Professional counseling services are available across the Philippines, including in Manila, Cebu, Davao, and Quezon City.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using our responsible gaming tools or seeking support.
Have I ever spent more on gambling than I planned to?
Have I borrowed money to gamble or pay gambling debts?
Do I feel restless or irritable when I try to stop gambling?
Have I lied to hide how much I gamble?
Has gambling caused problems with my family or work?
Do I gamble to escape stress or negative feelings?
If concerned, contact us at [email protected]
PAGCOR (Philippine Amusement and Gaming Corporation) provides responsible gaming resources and a national self-exclusion program for all licensed gaming operators in the Philippines.
To register for PAGCOR's national self-exclusion program or access their responsible gaming support services, visit any PAGCOR office in Manila or contact PAGCOR directly through their official channels.
km8 operates under PAGCOR regulatory oversight and fully supports the national responsible gaming framework.
If you or someone you know needs immediate support for problem gambling, please reach out:
km8 Responsible Gaming Team
[email protected]
Available 24/7
All responsible gaming requests are handled with complete confidentiality by our dedicated team.
Six pillars that define how km8 protects every Filipino player on our platform.
km8 operates under full PAGCOR regulatory oversight, ensuring all responsible gaming obligations are met and enforced.
Instantly suspend your account for any duration — from a 24-hour cool-off to a permanent exclusion — with no questions asked.
Deposit limits, loss limits, and wager caps give you full financial control so gaming stays within your personal budget.
Every km8 account undergoes mandatory age verification. No underage player can access real-money games on our platform.
Our responsible gaming team is available around the clock to assist players in Manila, Cebu, Davao, and across the Philippines.
All km8 games are tested for fairness. We publish clear odds and RTP information so you always know what you are playing.
Gaming is more enjoyable when it stays in control. Join the km8 community and experience a platform that genuinely cares about your wellbeing.
Must be 21 years or older to play. Please gamble responsibly.